Contact support
Email support@doxoreli.com with the program version (More → About MasterMind), the vessel name and a screenshot if possible.
We usually answer within one working day.
Activate without internet
- In MasterMind: Licence → Make request code
- Email the code to software@doxoreli.com
- Paste the activation code you receive → Apply code
Moving to a new computer
On the old computer: Licence → Deactivate, then activate the same key on the new one. If the old computer is broken, write to us and we free the seat.
Backups
Use More → Export full backup regularly and keep the file on a USB stick or the ship's server. A backup is also made automatically before updates.

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