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Legal

Refund Policy

Try first, then buy – and if it does not work for you, we refund.

Draft – to be reviewed before sales open.
  • Every licence can be tried free for 15 days before buying.
  • If you are not satisfied, you can ask for a full refund within 14 days of your first purchase of a licence. Write to sales@doxoreli.com with your order number.
  • Renewals can be refunded within 14 days of the renewal date if the licence has not been used after renewal.
  • For AI plans, a refund after substantial use of AI credits may be reduced by the credits used.
  • When a refund is made, the licence key is deactivated.
  • Refunds are paid by the payment provider to the original payment method.